Delivery and pick up


Belgium: All shipments are provided by Bpost
The Netherlands: All shipments are handled by PostNL

We ship from monday to saturday, except on public holidays.

Shipping costs


For shipments within Belgium the following costs are charged:
  • Pick up at Staden: FREE
  • Orders from € 75, - FREE SHIPPING
  • Orders up to € 75, - shipping costs: € 5.95

The netherlands 

For shipments to the Netherlands, the following costs are charged:
  • Pick up at Staden: FREE
  • Orders from € 120, - FREE SHIPPING
  • Orders up to € 120, - shipping costs: € 6.95

France, Germany and The UK:

  • Pick up at Staden: FREE
  • Orders from € 200, - FREE SHIPPING
  • Orders up to € 200, - shipping costs: € 8.95

Letterbox post

To keep the shipping costs of small products such as the Wella Color Charm toners affordable, they are sent via letterbox. Below you will find an overview of the shipping costs of letterbox mail (not traceable).

1 wella color charm toner 
Belgium €2,50 | Netherlands, Luxembourg, France, Germany & other European countries €4,25

2 or more wella color charm toners 
Belgium €2,95 | Netherlands & Luxumbourg €6,95 (traceable) | France & Germany  €8,95 (traceable) | Other European countries €15,95 (traceable)

Delivery times

The expected delivery time is always stated for the product itself. Extensions or other products that are in stock are sent immediately after receipt of the payment.

The Wella T18 and other Wella toners are often sold out very quickly, when this is the case, orders are usually shipped within 5 business days after receiving the payment.

Pick up your order

When you place an order and choose to pick up, you will first be contacted for a pick-up appointment. Usually your order can be picked up the same day. Pick-ups take place in Staden, West Flanders, Belgium.